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Frequently Asked Questions

Q: What is TrainFinder Online?

A: TrainFinder Online (http://www.trainfinder.com) is the largest network of train Web sites in the world.  This service was designed to help train enthusiasts with locating train stores, train products, and train shows.  The TrainFinder Network consists of EIGHT online Web sites, they are as follows:

The TrainFinder Network

  • TrainFinder.com
  • TrainDealers.com
  • ToyTrainExchange.com
  • TrainNovelties.com
  • TrainRepair.com
  • TrainShows.com
  • TrainTrader.com
  • TFCCA.com

Q: How do I locate a train for sale?

A: To search, simply enter a train product in the TrainFinder Online search box and hit GO!  There are search text boxes (as pictured below) located on the top of all primary pages of TrainFinder Online.   These search boxes enable you to quickly search then browse train products for sale.  Follow the Steps 1 to 3 as noted below to complete each search.

Search Help Image


Q: What are the Toy Train Exchange Hot Links?

A: A Toy Train Exchange Hot Link is a series of links that catalog train products by Manufacturer, Category, or Gauge.  When you click on any Hot Link the list of all the products within that specific group will be displayed for browsing.

Q: What is the Dealer.com Quick Finder?

A: The Dealer.com Quick Finder is a pull down menu that will help route you to a specific dealer's storefront.  This pull down menu alphabetically lists all the active train merchants within TrainFinder, just click on the pull down menu down arrow, select a dealer to browse, and let TrainFinder do the rest.

Q: How do I purchase a product using TrainFinder?

A: Currently, TrainFinder enables visitors to purchase products through e-mail or by a merchant's order phone number.   The TrainFinder Staff is currently working to integrate a secure, mulit-store, online shopping cart.

Q: How do I list my products on TrainFinder Online?

A: TrainFinder Online offers advertising opportunities for both merchants (or dealers) as well as individual collectors.  For merchants, TrainFinder offers several storefront packages, and for individual collectors, TrainFinder provides a train club called the TFCCA (TrainFinder Collector's Club of America).  See details below for more information.

Merchant Packages:   Merchants are defined by TrainFinder as an operator of a retail business that buys or sells train related products for profit.  TrainFinder offers competitive business packages enabling merchants to place products for sale in their own quality interactive online storefront. To become a TrainFinder Merchant, click here.

TFCCA Memberships:  The TFCCA (TrainFinder Collector's Club of America) is a interactive venue that enables individuals to buy, sell, swap, or post wanted trains easily on the Internet.  Each TFCCA member is given their own mini-storefront where they can list various train products and photos online.   Click here to Join the TFCCA!

Q: How do I list my train show?

A: Click on the "List a Train Show Link" in the main TrainFinder navigation bar.  This link will take you to an online form where you can enter the information about your show, including dates, fees, driving directions, and more.  Each show entry is processed for verification then published in TrainShows.com's interactive forum. 

Q: How can I place my banner on TrainFinder?

A: TrainFinder offers competitive banner advertising rates that will help bring customers to your site, click here for details and our current rate sheet.

Q: Where do I send comments and suggestions?

A: Our goal is to make TrainFinder Online the best toy and model train locating service available around the world.  The TrainFinder staff is more than happy to review all comments or suggestions from our visitors.  TrainFinder Online is the realization of many suggestions from our visitors over the years.  Please direct all comments and suggestions via e-mail to the following e-mail address: comments@trainfinder.com.
Q: How do I get technical support for a problem that I am having with TrainFinder?

A: TrainFinder Online is a very sophisticated online software system and we will encounter problems.  If you would like to report a problem or error, contact our support group at support@trainfinder.com.

If you have additional questions, please contact our Information Center at info@trainfinder.com.  Thank you and Happy Railroading!!!

 

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